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Privacy Policy

The Salvation Army, mySalvos and your privacy

Protecting your privacy and confidentiality is fundamental to the way we care for people.

Your privacy is important to us

The Salvation Army and mySalvos are committed to upholding the National Privacy Principles contained in the Privacy Act 1988.  Our Privacy Officer is responsible for ensuring that our privacy policies are adhered to.

Collecting and keeping your personal information safe

The Salvation Army collects and stores information about mySalvos readers to maintain contact with our readers, inform our supporters about the role and extent of our work and mission, and to provide our services to you (such as the customisation of pages, and personalisation of certain areas of content). When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.

We are committed to maintaining your privacy.

How we will use your personal information

  • Administer and manage our eNewsletter
  • Inform you about new features or changes to the mySalvos website
  • To research and develop our online services, and the online services of The Salvation Army.

Sharing your information

We will never disclose your personal information to external service providers.

How you can access your information

You have the right to access your personal information, subject to some exceptions allowed by law.  If you would like to, please let us know.  For security reasons you will be asked to put your request in writing.  To enable us to verify your request we require you to advise the following:

  • Email address
  • Full name
  • Contact phone number.

How you can contact us

If you have any questions in relation to Privacy on mySalvos please contact us at 02 9266 9577 between 9.00am & 5.00pm Monday – Friday.  Alternatively you can write to mySalvos, PO Box A435, SydneySouth, NSW, 1235